When we use your personal data we are regulated under the General Data Protection Regulations (GDPR) which apply across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal data for the purposes of the GDPR. Our use of your personal data is subject to your instructions, the GDPR, other relevant UK and EU legislation and our professional duty of confidentiality.
Personal data we collect about you
This personal data we will or may collect in the course of working with you is required to enable us to provide our service to you. If you do not provide personal data we ask for, it may delay or prevent us from providing services to you.
We may collect your surname, first name, phone number and email address.
How this information is collected
We may collect your details from Contact Us forms, subscriptions, registrations, direct emails, enquiries or promotions. In addition, we may collect your details via Facebook, lead pages and opt in tools for generating leads.
We may use your personal data to send you updates (by email or telephone) about business developments that might be of interest to you and/or information about our services, including exclusive offers, promotions or new services.
We have a legitimate interest in processing your personal data for promotional purposes. Where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
contacting us by email to firstname.lastname@example.org
using the ‘unsubscribe’ link in emails.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Where your personal data is held
Information may be held at our offices and/or at its external storage/archive facilities, trusted third party agencies and service providers.
How long your personal data will be kept
We will retain records no longer than they are required in accordance with our retention policy or up to 36 months. On exit of a service we will give the customer the option to delete or receive a copy of the Personal Data collected in accordance with our Retention Policy.
Links to other websites
Disclosure of information
We reserve the right to disclose collected Personal Data or any other supporting information in response of a court order, legal action, where consent is given, acquisition, regulator body where such disclosure is required law or regulation.