Posted on November 23, 2014 by Randy Conley
Maybe you’ve had that awkward experience when you’ve reviewed your bank account statement and discovered you made a purchase but didn’t actually have enough money in your account to cover it. Most likely you had overdraft protection on your account. That’s where the bank will advance you the money, allow the payment to be processed, but charge you an extra fee for covering your indiscretion. Overdraft protection is valuable insurance, because even though you may not intend to spend money you don’t have, sometimes you overdraw your account by mistake.
Sometimes we overdraw our relational bank accounts too. Careless words that hurt feelings, angry reactions that leave emotional scars, or broken promises that lead to disappointment…all examples of an overdrawn relational bank account.
Fortunately, we have overdraft protection for relationships and it’s called trust. I experienced this overdraft protection last week with a colleague at work. My colleague unintentionally said some things about me that were hurtful and not true, but since we had the overdraft protection of a high level of trust in our relationship, we were able to:
Address the issue directly – I confronted my colleague about what she said and was able to honestly share my feelings with the confidence it would lead to productively repairing the situation rather than making it worse.
Discuss the issue openly and honestly – Trust allowed us to talk about the issue objectively and without fear of reprisal. Our history of trust had demonstrated we were both committed to the value of the relationship and were willing to discuss the hard issues in a way that was respectful and honoring to each other.
Hear each other – It’s one thing to listen, it’s another to actually hear what’s being said. The trust we have in our relationship allowed us to hear one another. My colleague was able to hear how I felt about what she said and I was able to hear about what the intentions were behind her words.
Trust serves many purposes in a relationship. It’s the foundation of all successful, healthy relationships, and it’s also the fuel that powers relationships to higher levels of growth and intimacy. Trust is the lubrication that keeps relationships functioning smoothly, and thankfully, it’s the overdraft protection when relationships get overdrawn.